The last 6 months or so has seen Comaco begin to stock all kinds of branded toys which we had not considered previously. Hello Kitty, Lego Storage, Nerf and MegaBloks have all been doing well. However we are especially pleased to have a selection of great wooden learning toys from Fisher-Price.
All these toys are suitable for ages from 12 months or 24 months plus. They range from simple, fun, ergonomically designed pull along animal figures, to a selection of educational games which develop problem solving, memory and fine motor skills.
The toys have fun animal themes in bold attractive primary colours. In addition they come boxed to ensure that the gift of one of these toys will be a treat to be remembered! Check out the full range of Fisher-Price Toys at Comaco Toys Direct.
Fisher Price Wooden Zebra on Wheels
Fisher Price Wooden Lion on Wheels
Fisher Price Wooden Crocodile on Wheels
Fisher Price Animal Tower: Have fun stacking the 6 colourful wooden animals.
Fisher Price Balance Stacker: Build up the two monkeys correctly to make them balance.
Fisher Price Animal Memory Game: Memory matching game puzzle which contains 6 cards and 24 blocks.
Fisher Price Animal Dominoes: My first animal dominoes have 28 pieces.
Fisher Price Wooden Pyramid Puzzle: Fit the four blocks together correctly and complete the colourful animal pictures on each side of the pyramid.
Fisher Price Shape Sorter: Each Block has several different sides featuring letters, numbers, shapes and colours. A great learning toy for toddlers!
Posted in Products
Tagged Animal Toys, comaco, comaco direct, comaco toys, drumnadrochit, e commerce, ecommerce, educational toys, Fisher Price, inverness, Learning Toys, mattel, Nursery Toys, online toys, Toddler Toys, toy shop, toy shops, toys, Toys for Younger Children, Wooden Toys
With the new Transformers film now showing at your local multiplex, we thought it was high time to share a couple of great new Transformers toys we have in stock at Comaco Toys. Both toys are exclusive tie in products with Transformers: Age of Extinction. Both are car ramp racing sets suitable for ages 3+. The first features one racing car, a super ramp with two loops and a Grimlock Transformer. Check out the great pictures below of the Transformers Grimlock Set
Transformers Grimlock Box
Transformers Grimlock Car Racing Ramp
Transformers Grimlock Detail
The second set is the fantastic Transformers Optimus Prime Challenge Car Track. This jumbo boxed set features a car ramp concealed inside a Transformers Optimus Prime truck. Two racing cars are included – Bumblebee and Lockdown – plus two identity discs.
Transformers Optimus Prime Challenge
Transformers Optimus Prime Challenge (View 2)
Bumblebee and Lockdown discs from Transformers Optimus Prime Challenge Set
See also our new Transformers post
Posted in Products
Tagged Car track, comaco, comaco direct, comaco toys, drumnadrochit, e commerce, ecommerce, inverness, online toys, race track, toy cars, toy shop, toy shops, toys, Transformers, Transformers: Age of Extinction
At Comaco Toys we pride ourselves on having excellent customer service. Very occasionally problems do occur; an item may fail to arrive in the expected time scale, it may arrive damaged in transit, or it might even prove to be defective. Whatever care you take with product sourcing, shipping methods and packaging all of these issues will inevitably occur at the some time or another. The trick is how well you work to resolve them.
Around 6 months ago one customer in Australia had an issue with a toy gun we sent not arriving within the expected time scale. Following some correspondence we resent the item assuming the original had got lost in transit. This too took longer than expected and the customer left us a review on a website specialising in negative customer testimonials and offering reviewees the option of contesting the review at a considerable price. The first we learnt of the review was someone emailing us saying they would they would minimise its effects if we paid them lots of money. This was sent within a few hours of the review being published and we have had many similar emails since.
It so happens that the customer’s toy gun actually turned up very shortly afterwards and the situation was resolved very amicably. The customer however found it was impossible to retract the review, but he did leave a follow up comment saying they had acted hastily and the problem was now solved. Unfortunately this comment appears not very prominently beneath the main reputation damaging text of the original review.
Over the last few months this review has been steadily rising up the Google search results for our website. It is now appearing at the bottom of page 1 for some searches which is obviously a significant concern. However from what I can find out the only way of doing anything about this is too get a court action for defamation against the reviewer upheld and then submit this to google so that they will remove the review from their index.
Currently I am not willing to go to this much trouble and expense, especially as I don’t really blame the customer. It is the “review” website they used I have a significant issue with. They are not interested in genuinely representative reviews of companies and products; positive, negative and indifferent. They court only the negative and their business is extortion pure and simple. Each defamatory attack is SEO ‘d for maximum effectiveness and then the victim is repeatedly pestered with emails offering to suppress it only if they pay through the nose.
I have chosen not to mention the name of the review site in question for obvious reasons, but any readers sufficiently interested will be able to find it by googling us. The situation is annoying and frustrating. Has anyone one else out there had similar issues?
Posted in Burning Issues
Tagged blackmail, comaco, comaco direct, comaco toys, defamatory, drumnadrochit, e commerce, ecommerce, extortion, google, google search results, online toys, review sites, reviews, toy shop, toy shops, toys
There hasn’t been a post for a little while now and the main reason is that I have learnt that having separate blog providing links to our main website may not in fact be a good idea.
According to a very knowledgeable SEO advisor I spoke to around a month ago, Google may consider a third party site (albeit one transparently written by the business themselves) providing so many links to our website as “suspicious”. In the future this could even lead to penalisations which might have a sizeable negative impact on our web traffic.
The correct way to do it apparently is to set up an “in house” blog on our website, which is what I am going to look at next. In the meantime there may be a few more posts on here while the transfer is completed. Especially as we may also decide to move to a different web provider – but that’s another story!
Posted in Burning Issues
Tagged blogs, comaco, comaco direct, comaco toys, drumnadrochit, e commerce, ecommerce, google, google penalisations, inverness, seo, toy shop, toy shops, toys